GUIDE CONFIRMATIONS
Know who's showing up
before the guests arrive.
Guides confirm their attendance ahead of each tour. You get a clear picture of who's in and who isn't — without chasing anyone. If someone doesn't confirm, you know early enough to act.
The confirmation gap
Silent No-Shows
The guide was assigned. You assumed they'd be there. They weren't. Now the guests are waiting and you're scrambling for a replacement at the last minute.
Manual Follow-Ups
Every morning you text each guide: "You good for today?" Then you wait. Some reply. Some don't. You follow up again. By the time everyone confirms, the tour is about to start.
Late Cancellations
A guide cancels an hour before the tour. There's no system to catch this early. By the time you know, your options for a replacement are severely limited.
Trust Without Verification
You assign a guide and hope they'll show up. There's no confirmation step, no accountability trail. The entire system runs on hope and WhatsApp replies.
Confirmation that works for everyone
Automated Confirmation Requests
TourDash automatically asks guides to confirm their assigned tours ahead of time. No manual messages needed. The system handles the ask — you just monitor the responses.
One-Tap Confirmation
Guides confirm with a single tap in the app. No phone calls, no texts, no forms. It takes two seconds — so guides actually do it.
Unconfirmed Alerts
If a guide hasn't confirmed within the window, the manager sees it immediately. You get a clear view of who's confirmed, who hasn't, and who declined — with enough time to act.
Confirmation History
Every confirmation, decline, and no-response is logged. Over time, you see patterns — which guides are reliable, and which ones need a conversation.
How it works
Guide Gets Notified
When a guide is assigned to a tour, TourDash sends a confirmation request automatically. The guide sees it in their app and gets a push notification.
Guide Confirms or Declines
One tap to confirm. One tap to decline. If a guide declines, the system immediately surfaces available replacements so you can reassign without delay.
Manager Sees the Picture
The schedule view shows confirmation status for every assignment. Green for confirmed, yellow for pending, red for declined. You always know where things stand.
Frequently asked questions
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