TourDash Open Widget settings →

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Manage bookings and sales

Review confirmed bookings, manage payments and control new sales.

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Every confirmed reservation has a public reference. Use it to find the booking in TourDash. Sample-page quick previews do not create reservations.

Free bookingConfirms after TourDash validates details, availability, and terms.

Paid bookingConfirms after Stripe succeeds and TourDash finalizes the order and inventory.

What you can review

Open Tour Setup → Payments and choose the order to see the traveler and departure, gross amount, fees, net amount, payment attempts, refundable and refunded amounts, rescheduling, disputes, items needing attention, and history.

The confirmation screen gives the traveler a private management link. Depending on the policy, they can review the reservation, update contact details, cancel with a displayed refund result, or choose an eligible replacement departure. Treat this link as private.

Use the narrowest pause control

ControlWhat it stopsWhat stays
Pause a tourNew sales for that productExisting bookings and other tours
Pause paid salesNew paid checkoutsWidget setup, existing bookings, and history
Pause bookingsNew public booking activityConfiguration and existing bookings
Archive a tourNew sales and its active-list entryExisting bookings and retained versions

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Need help with your setup or a booking? Get widget support ↗ Include the page URL, approximate time and public booking reference if available. Do not include card details or passwords.